Aquavation Frequently Asked Questions
Our product is exceptional! For details, see our bottle overview.
Questions About Our Product
- Will it fit in my cycle cage?
Our bottle was designed by a ‘weekend warrior’ cyclist. Our bottle is cycle cage friendly and we designed the bottom to protect the bottle’s artwork. When you squeeze, the water flow is generous and your artwork will not crease. Our gasket and valve will not allow leaking! Cyclists may easily remove the strap for rides with nothing dangling on the bike!
- What is the bottle made of and does it contain BPA?
Thank you for asking! We love letting everyone know how much effort we have put into providing a safe Aquavation Generation One Sports Water Bottle! For starters: the bottle contains no dyes, is BPA-free and meets all heavy metal requirements of the Consumer Product Safety Improvement Act of 2008 for toy safety. Intertek, a third-party lab certified by the Federal Consumer Product Safety Commission to do the CPSIA testing provides our results.
Your bottle is a High Density and Low Density Polyethylene blend. This blend gives the bottle excellent chemical resistance, which means it won't break down even when it is containing chemicals that are corrosive. It is non-toxic and non-staining too! Please note if you detect a plastic odor when your bottle arrives, simply fill/rinse with water and dish washing liquid or baking soda.
Made in an ASI (American Sanitation Institute) food safety certified plant. This means the plant has been verified by a third-party audit in their use of food safety manufacturing practices.
- Is the bottle sustainable?
You may reuse & recycle So, by using this durable plastic bottle over and over again until it reaches it's full life, it may then be recycled into something else in your local recycle collection.
Our shipping and wrapping materials are biodegradable and recyclable.
- How about safety standards?
Our bottle and wrist strap are also tested and meet government standards. The bottle is approved for all ages and the wrist strap is intended for use by ages 3+. In addition, Aquavation complies with the Consumer Product Safety Commission (CPSC) recall requirements.
The sport closure is leak proof and meets the U.S. code of Federal Regulations Title 16 Part 1500.50, all ages physical/mechanical testing.
Questions About My Order
- Can I get a sample before I order?
Since every order is totally unique, no proof is required. Coming Soon: You will be able to see your creation, prior to purchase, in 3-D online.
- What happens after I place my order?
Your design is sent to our production facility in New York, USA every weekday at midnight and your creation comes to life the next day and is shipped the same evening. We do love weekends around here — so orders received on Friday are worked on Monday and shipped on Monday.
- When will I receive my order?
Standard shipping is USPS First Class, which takes 1 to 4 days for orders shipped to the United States. Expedited and International shipping options are available at checkout.
- Is Gift Wrapping Available?
Each and every Aquavation bottle is wrapped in tissue paper and comes in a gift box. You have the option of including a free gift card.
- How do I order a quantity of the same design?
Aquavation is all about one-of-a-kind, individual designs. Should you desire more than one, please contact email@example.com we will be glad to help you out.
- How can I update a bottle I purchase now at a later point in time?
By all means, if you create an account with us we will hang on to your beautiful works of art so you may come back to them at a later date. No worries.
- How do I know that the charity I select gets the donation?
A guiding principal of Aquavation is to provide financial transparency. Every organization who partners with us has their own secure website which they can monitor in real time.
- Is my payment secure?
Yes. Aquavation partners with Authorize.net, an industry standard payment processing system that incorporates Address Verification Service (AVS) and
Card Code Verification (CCV) into the payment process.
Partner Organization Questions
- How do I sign up to partner with Aquavation?
We ask you to complete a simple form about you and your organization or event to start the ball rolling. Join Here
- How long does it take my Charitable Organization to receive donations?
Donation amounts from bottle purchases become valid 30 days following the ship date to account for any returns. Checks are sent quarterly.
- What do you mean by “partner”, is there a contract?
No contracts, but our concept is so new and because we share funds, it is essential we do our homework to guide you on how to make the most of what Aquavation has to offer. Additionally, our free art service partners with you to learn your brand and style preferences to create approved artwork for use in your Webstore. Why Join?
- Can I view an online report of donations to my organization?
A guiding principal of Aquavation is to provide financial transparency. Your financial representative is provided a secure website that details all accounting reports in real-time.